about us / our process

Meet Our Team

Jana Martin

Eric Dean

Jana was born and raised in a small town in Iowa, where she developed an interest in supporting her community and helping others. Her fondness for the outdoors led her to Colorado, where she attended college, raised her family, and participated in community activities.

Eric was born and raised on a ranch in Colorado, where he learned the importance of community support and assisting neighbors. His career in the communication industry took him across the country, where he contributed to telecommunication growth in various communities.

In recent years, they relocated to Arizona to be closer to family and avoid the winters. Their experience with senior care placement stemmed from their personal experiences supporting their parents. Navigating through different aspects of care, from doctors' appointments to senior living options, and understanding the complexities involved in researching and making decisions for the best care for loved ones motivated them to learn more and contribute back.

They became certified Senior Transition Specialists through Mom’s House, a nationwide resource that helps families navigate this process. Through certification, they completed specialized training in the transition journey, sensitivity training, building a network of resources, and understanding the senior living industry. Their association with Mom’s House provides support, mentorship, continued education, and resources.

Heartfelt Transitions was created to serve the seniors in the Southeast Valley, including Queen Creek, San Tan Valley, Chandler, Gilbert, and the surrounding communities. Our mission is to serve seniors by providing guidance on funding options, senior communities suited for their needs, and referrals to other senior professionals as needed. They aim to support the growing senior population of their community.

Our Happy Seniors Testimonials

What Our Client Say!

Senior Care Placement in Southeast Valley

The team provided friendly Senior Care Placement assistance to our family when we were in need of Senior Care placement recommendations for an assisted living facility. They responded quickly and offered personalized advice. Friendly and very helpful to our family. Thank you!

harry s.

Our Simple 4 Steps Process

Getting The Best Senior Care Shouldn't Be That Much Hassle.

Our Senior Living Advisors provide local expert counsel, guidance and reassurance. We prescreen each community, carefully vetting each community to ensure that the community provides safe, quality care. We provide you PEACE OF MIND, when there are difficult decisions to make.

1

Connect with a local senior living advisor

An assessment is carried out to determine the exact needs of your loved one. We know that every situation is different. We will ask you about your family’s unique needs, lifestyle, and preferences to help you find the right type of care for your loved one.

2

Review a tailored list of recommendations

We design a tailored recommendation of the right senior living options. Our advisors offer deep knowledge and expertise, and we are local, so we know the options in your area, including services, amenities, costs, and availabilities.

3

Evaluate, tour, and decide with confidence

From the time you start considering care options to move-in day and beyond, we’re here for you. We will answer your questions, help you compare options, schedule tours, and help plan the logistics of a move. We can also accompany you on tours.

4

Our unbiased advice comes at no cost to you!

We are paid a referral fee by the communities and care homes so there is no cost to you for our placement services.

#1 rated Placement Agency

Expert Unbiased Advice At No Cost To You

Get in touch

(520) 772-4600

Monday - Friday

8:00 AM - 8:00 PM

Saturday - Sunday

By Appointment

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