Privacy policy

Effective Date: 07/01/2024
Who We Are
Our website address is: https://www.heartfelt-transitions.com.
Heartfelt Transitions is a senior care guidance company serving Arizona’s East Valley, Casa Grande, and surrounding communities. For questions about this policy, contact us at [email protected] or (520) 772-4600.
 
What Personal Data We Collect and Why

Contact Forms & Consultations
When you fill out a contact form, schedule a consultation, or request information, we collect your name, email, phone number, and any details you provide. This information is used to respond to your inquiry and provide our services.
Comments
If you leave comments on our site, we collect the data shown in the comments form, your IP address, and browser user agent string to help with spam detection.
Cookies
If you leave a comment, you may opt-in to saving your name, email, and website in cookies for convenience.
Our site may use cookies to remember your preferences and improve your experience.
You can disable cookies in your browser settings at any time.
Analytics
We may use website analytics tools (such as Google Analytics) to collect information about how visitors use our site. This helps us improve our website and services. Analytics data is collected in aggregate and does not personally identify you.
Embedded Content from Other Websites
Articles or pages on this site may include embedded content (e.g., videos, images, articles). Embedded content from other websites behaves as if you visited those sites directly. These external sites may collect data about you, use cookies, or track your interaction if you have an account and are logged in to those sites.
 
Who We Share Your Data With
We do not sell or rent your personal information.
We may share your data with trusted partners or service providers only as needed to deliver our services (e.g., scheduling software, CRM, or senior living communities with your consent).
 
How Long We Retain Your Data
If you leave a comment, the comment and its metadata are retained indefinitely.
For users who submit contact forms or schedule consultations, we retain your information as long as needed to provide our services or as required by law.
 
Your Rights Over Your Data
You may request an exported file of the personal data we hold about you.
You can ask us to erase any personal data we hold, except for data we are required to keep for administrative, legal, or security purposes.
To make a request, please email [email protected].
 
Where We Send Your Data
Visitor comments may be checked through an automated spam detection service.
We may use secure third-party tools to store or process your information (e.g., CRM, scheduling software).
 
How We Protect Your Data
We use industry-standard security measures and trusted platforms to protect your information. Access to your data is limited to authorized team members and partners who need it to provide our services.
 
Data Breach Procedures
If we become aware of a data breach that affects your personal information, we will notify you as required by law and take steps to address the breach.
 
Third Parties
We may receive data from third-party partners (such as scheduling or referral platforms) only as needed to provide our services.
We do not use your data for automated decision making or profiling.
 
Industry Regulatory Disclosure Requirements
As a senior care guidance provider, we comply with applicable privacy laws and industry standards to protect your information.
 
Contact Us
For questions about this policy or your data, contact:
Email: [email protected]
Phone: (520) 772-4600
 
End of Privacy Policy